leadership employee index (LEI)

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What is LEI?

LEI is a business tool that allows the impact of leaders' and managers' behaviours to be assessed and quantifiably measured. LEI focuses on behaviours, rather than skills and outputs, which sets the application apart from a traditional 360 review. The resulting analytic and in depth reporting can help steer an organisation's leadership and management to produce far better business outcomes.

LEI Overview PDF

LEI Case Study PDF

 

Why the need?

Leadership and management behaviours have a high impact on the bottom line of business and heavily affect the culture. For too long many managers have been assessed and paid on single business outcomes - often financial. To meet targets, bad behaviours such as bullying can enter the working environment, which lead to lower morale, decreased employee commitment and loss of key staff, resulting in longer term poor business performance.

Many people also find themselves in the position of managing others without the appropriate preparation or confidence. They may have reached a management position by being technically astute or by generating high levels of income in a previous role. These managers would benefit from focussed development. But how can they, and the appropriate development solutions, be objectively identified?

LEI aligns perfectly with the core and extended Investors in People Framework and supports the attainment and retention of Investors in People (IiP) accreditation, and additional IiP recognition to Bronze, Silver and Gold status.

More on LEI and the Investors in People journey

 

How it works

LEI uses a survey style set of questions to get anonymous reactions from employees about their leaders and managers. This information is then made available via an on-line platform where leaders/managers are rated and ranked by 4 central behaviour quadrants:

• Enabling
• Leading and Aspiration
• Relationship Building
• Supporting Environment

The on-line data is set up to segment the organisation by a number of customised options, to enhance reporting and allow comparisons to be made across the organisation.

LEI questions remain static - they are based on a behavioural model that has been correlated to business success and developed by a leading university. Some 40,000 employee response sets have been added to the model, which has been tested using a Cronbach alpha testing process. This allows the model to make recommendations for success based on previous outcomes from a wide pool of business.

 

Reporting and personal development plans

Once the questioning has been completed, access to the data is via a web portal. This allows organisations to produce their own reports . An easy to use report criteria menu allows the user to drill down into the data. There are a number of reporting lenses that can be used, including, amongst others: length of service, age, time in the role, etc. that allow further investigation into trends across the organisation, or even down to team level.

An in depth interpretive report is provided, which outlines areas for improvements and areas to be maintained. Analysis of the impact the leaders and managers have on the business is part of this report, as well as trends from the data - and benchmarking when LEI is used on a repeat basis.

Each person being assessed will receive an individual report about their behaviours and a total score. These can tie in to appraisals and set a benchmark for future performance improvements that can be measured going forward. This also sets a precedence, demonstrating that behaviours are important to the organisation and therefore are being measured.

The results from the LEI can be added into Personal Development Plans to facilitate meaningful actions, goals and objectives. PDPs can be provided as a static report or a live interactive version, that allows tracking of ongoing progress including ongoing reporting.

An IBP consultant will provide an in depth feedback session to cover the results and next steps required.

There is also an option for an IBP consultant to provide full feedback and coaching to each manager/leader, or to support political or sensitive situations that require an impartial, external facilitator.

How LEI is used

The number one purpose of the LEI is to address key performance perspectives which articulate and highlight leaders'/managers' results, performance and growth and the impact they have individually on the key drivers of the business.

• It provides a tangible business case for organisations to address leadership and management behavioural issues.
  
• LEI can be used for talent management  - to identify gaps in up and coming managers. It also helps to identify mentors and others suitable for internal promotion.
  
• It can be used to help identify focused training requirements, as opposed to taking a blanket approach, reducing costs and increasing effectiveness.
  
• LEI supports cultural change - by measuring behaviours an organisation can pinpoint specific individuals and areas to address and can also prove that the required change has actually taken place.

 

Demonstrable return on investment

The tool also offers an option to track ROI calculations on an LEI programme. A selection of business metrics, such as absenteeism, can be tracked for correlation against the LEI scores.

 

Report examples:

 

Combining LEI with other survey and questionnaire activity

The sophistication and flexibility of our delivery platform is such that we are able to develop hybrid solutions tailored to your organisation. For example, it is possible to run 360 degree reviews, or surveys for Culture and Climate or Employee Engagement at the same time as LEI.

The benefits include:

• The opportunity to gather a wide range of integrated data whilst avoiding survey or questionnaire overload
• Cost savings – an LEI run at the same time as an IBP online survey or IBP 360 Degree Review attracts a substantial discount
• Questions can be tailored to your circumstances and targeted to different audiences
• The combination of, for example, an Employee Engagement Survey and LEI will inform improvement plans while at the same time provide transparency of leadership capability
  

 

Management and Leadership Development Programmes

IBP also offers open management development programmes, as well as in-house leadership and management solutions tailored to your organisation's requirements via The Management Academy.